NetDocuments chooses Postman to further streamline API implementations

Postmanaut working with NetDocuments. Illustration.

About

NetDocuments is the trusted cloud platform for secure document and email management, enabling legal professionals to work smarter and more efficiently. Designed to meet the unique needs of law firms, corporate legal departments, and government agencies, NetDocuments provides a seamless, AI-powered experience that empowers teams to create, share, and collaborate with confidence—anytime, anywhere.

Serving thousands of organizations worldwide, NetDocuments prioritizes security, compliance, and governance, enabling legal professionals to deliver exceptional service while maintaining productivity.

Results

Improved productivity

Over 3x increase in testing speed

Feature release cycles reduced


The Challenge

As NetDocuments expanded rapidly, its growing API ecosystem presented challenges in standardizing API design, development, and testing. The team needed a solution that could maintain security and compliance while meeting their high standards for performance and scalability.

Following a comprehensive evaluation of multiple platforms, NetDocuments identified Postman as the ideal partner to meet these demands, delivering the capabilities needed to support their evolving API strategy.

The Solution

The Postman API Platform was implemented in less than two weeks, achieving high adoption from the start.

Onboarding was smooth, fast, and intuitive. And, when we encountered any questions, the Postman Customer Success team responded quickly.

Benny Yamagata, Senior Software Engineer, NetDocuments

Its intuitive interface and comprehensive documentation streamlined onboarding, enabling developers to quickly centralize access to APIs, standardize workflows, and improve collaboration.

Postman features enable me to work more efficiently by shortening the design and development loop.

Benny Yamagata, Senior Software Engineer, NetDocuments

Postman's platform has been a valuable resource for NetDocuments, supporting design and development of APIs as well as governance and security rules, with Postman features such as the collection runner, collections and monitors. These elements play a key role in ensuring clean, production-ready code. The team continues to explore new capabilities within the platform — recently replacing an additional software for a capability that Postman also offered.

Postman Collections have transformed API testing, enabling us to experiment quickly and efficiently when developing new features or implementing changes.

Benny Yamagata, Senior Software Engineer, NetDocuments

Postman Collections have become a core component of API testing at NetDocuments. It provides a flexible space for prototyping, enabling the team to quickly access API changes and understand their impact on the system. When building new features, the team can draft OpenAPI specifications, evaluate how components interact, and write relevant tests as needed.

The Private API Network is our central directory and makes collaboration effortless and saves time.

Benny Yamagata, Senior Software Engineer, NetDocuments

Workspaces have further streamlined workflows by allowing each team to customize their environment to match their preferences, improving collaboration and efficiency. For example, one workspace includes collections that automate Azure-related DevOps tasks. Larger projects or those requiring significant resources are organized into separate workspaces to maintain focus and scalability.

Mock servers are a huge value-add to the business, as we can get to production with higher-quality code sooner.

Benny Yamagata, Senior Software Engineer, NetDocuments

Mock servers have also proven valuable, enabling the team to deliver higher-quality code to production more quickly.

The Outcome

With Postman, NetDocuments has optimized internal processes and enhanced its ability to provide legal teams with the tools they need to work smarter, collaborate seamlessly, and deliver exceptional service.

Postman has improved our productivity and allows us to focus on what matters most — writing great code to help our customers do their very best work.

Benny Yamagata, Senior Software Engineer, NetDocuments

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