Head of Communication & Engagement - San Francisco

Who Are We?

Postman is the world’s leading API platform, used by more than 25 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster.

The company is headquartered in San Francisco and has an office in Bangalore, where it was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on Twitter via @getpostman.

P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman.

The Opportunity:

Are you passionate about crafting compelling narratives, fostering meaningful connections, and driving engagement? We have the perfect role for you! As the Head of Communication & Engagement at Postman, you'll be at the forefront of our external and internal communication strategies, ensuring that our brand voice resonates consistently across all touchpoints. With Postman's rapid growth and global presence, you'll have the unique opportunity to shape the way we communicate with our diverse audience, from developers to partners and stakeholders, across various regions.

In this role, you'll be responsible for not only amplifying our brand presence but also fostering a culture of open communication and engagement within our teams. Your strategic insights and innovative approaches will be pivotal in ensuring that Postman remains a thought leader in the API-first world and a preferred workplace for talents globally.

What You’ll Do:

• Develop and oversee the implementation of a comprehensive communication strategy that aligns with Postman's vision and business goals.
• Lead a team of communication professionals to create compelling content, campaigns, and initiatives that enhance Postman's brand image and engagement.
• Collaborate with cross-functional teams to ensure consistent messaging across all platforms, including PR, marketing, HR, and product teams.
• Drive internal communication initiatives that foster a transparent, inclusive, and engaged work environment.
• Monitor and analyze communication metrics to gauge the effectiveness of strategies and campaigns, making data-driven decisions for continuous improvement.
• Engage with external partners, media, and stakeholders to amplify Postman's voice in the industry.
• Stay updated with the latest communication trends and best practices, ensuring that Postman remains at the forefront of innovative communication.

About You:

• A Bachelor’s degree in Communication, Journalism, Public Relations, or a related field from an accredited university.
• Proven experience in a senior communication role, preferably in the tech industry.
• Exceptional written and verbal communication skills with an innate ability to craft and convey compelling narratives.
• Strong leadership skills with a track record of leading high-performing communication teams.
• Proficient in using various communication tools and platforms, both traditional and digital.
• Ability to work collaboratively with diverse teams and adapt communication strategies to cater to a global audience.
• A strategic thinker with a creative mindset, always looking for innovative ways to drive engagement and brand presence.
• Familiarity with the API ecosystem or the tech industry will be an added advantage.

Our Values

At Postman, we create with the same curiosity that we see in our users. We value transparency & honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.

What Else?

This role is based in the greater San Francisco Bay area, and the reasonably estimated salary is $171,003 to $289,236. Actual compensation is based on the candidate's skills, qualifications, and experience. In addition to our pay-on-performance philosophy, we offer a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Salaries will vary outside of the listed metropolitan areas & the U.S.

Equal Opportunity

Postman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.

Postman will consider for employment qualified applicants with arrest and conviction records where directed under applicable law, such as pursuant to the San Francisco Fair Chance Ordinance.