Senior Product Designer, Automation Testing - Bengaluru

With 35M+ users, 500K+ companies, and 98% of the Fortune 500, Postman is the world’s foremost API management and collaboration platform. Postman is looking for a senior product designer passionate about developer experience, APIs, collaboration, and the developer tooling ecosystem.

What is an API?
What is an API-First World? Our vision

As a Senior Product Designer for the Automation Testing Team, you will drive the evolution of our automation testing capabilities, enabling teams to streamline and enhance their API testing workflows. Your designs will help users automate testing processes, ensuring their APIs are robust and reliable. This position requires an obsessive interest in developer journeys, with a deep curiosity for understanding the testing use cases around APIs, and a passion for delivering exceptional developer experiences.

What is API Test Automation?

You are eager to get your hands dirty, wearing multiple hats to drive user outcomes, yet you can naturally up-level your strategic thinking. Your success will be measured by developer satisfaction and business impact, including active usage and revenue metrics.

Opportunity: 

The automation testing market presents significant opportunities in the API landscape, driven by the growing adoption of Agile and DevOps methodologies. It is poised to surpass USD 4.733.73 million by 2030, up from USD 1071.99 million in 2022, at a CAGR of 20.40%. These growth projections highlight the increasing demand for automated testing solutions to ensure the seamless functionality and reliability of APIs in dynamic software environments. Postman is one of the most popular and widely used API testing tools.

Automation testing in the API landscape enhances reliability, efficiency, and scalability, crucial as businesses increasingly rely on APIs for connectivity and innovation. It ensures consistent functionality, extensive coverage, and accelerates testing processes while reducing maintenance costs and downtime by catching issues early.

Responsibilities: 

Design Execution & Strategy

• Design and prototype high-fidelity developer experiences that improve developer efficiency, productivity, and delight while working with APIs, consistent with Postman's brand standards.
• Own the user experience from ideation to execution, collaborating closely with product, partnership, and engineering stakeholders to ensure seamless developer workflows.
• Develop strategic UX goals for cross-product developer workflows, considering business outcomes such as active usage and revenue.
• Define opportunities for improving developer efficiency by leveraging user insights, feedback, and testing new ideas rigorously.

User Voice

• Conduct research and consolidate customer insights (qualitative and quantitative) to inform strategies, priorities, and requirements for the platform and integrations.
• Engage in continuous social listening on platforms like Twitter, Github, and Zendesk to understand user behavior and improve Postman's developer experience.
• Foster a vibrant developer community, implementing effective feedback mechanisms to ensure continuous improvement and developer satisfaction.
• Clearly communicate user motivations, concerns, and feedback internally and externally, serving as the user's voice within the team.

Ways of Working

• Collaborate with cross-functional teams to ensure the feasibility of design concepts, translating them into functional prototypes.
• Balance speed and quality in executing design solutions, swiftly adapting to the fast-paced environment while maintaining design excellence.
• Experiment with emerging technologies to propose innovative solutions for enhancing developer experiences.
• Guide and mentor junior designers, fostering their growth while driving innovative and diverse design solutions.
• Share your technical expertise and insights with the broader team, guiding the design and engineering teams on the implications of emerging technologies on user experience.

Requirements: 

• 6+ years of experience in designing end-to-end user journeys. Bonus hands-on development experience or a background as a developer turned designer.
• You are curious about how APIs work and what Postman enables for developers. Bonus you’ve used Postman before for an intentful use case and have strong opinions about what makes or breaks its developer experience.
• Experience working with an experimentally driven product team. You work on hypotheses and validate rigorously to build conviction on your design approaches.
• You have an eye for well-designed, functional products (physical and digital)
• You can visually communicate an idea by creating quick low fidelity mockups.
• You proactively seek feedback, tuning the fidelity of your work for the stage of product development. You can identify collaborative opportunities across the broader product and design org know how to curate your intended audience for feedback.
• You can create high fidelity mockups and prototypes to articulate detailed experiences and user interactions. You can validate these by doing quick usability tests against real users and build convictions on the ideas that you propose.
• You are an excellent communicator and continuously keep the broader team in the loop on the work that you’re doing, product goals that you’re aligning to, user insights you might discover and the success that you’re driving. You are comfortable collaborating across teams and locations.